The historic elements of the city and the beauty of the countryside offer a backdrop to the Carlisle Swallow, a centered and conveniently situated starting point for visitors of all purposes. There are many corporate headquarters buildings in this area for those who have arrived to do business, and the hotel is a short distance from the downtown working districts. Popular destinations of interest near to the hotel include Hadrian's Wall, Henry VIII Citadel, Caldew River, Carlisle Racecourse, Tullie House Museum, Gretna Green, the Medieval Castle, Kielder Forest, the Lake District, Bitts Park, and the Scotland border. The airport stands less than sixty miles from the Carlisle Swallow, and car parking is available onsite. Public transport is frequent to this area.

Guestrooms at the Carlisle Swallow offer room service, wireless Internet access, satellite television, luxury appointments, and valet laundry options.

There is a fine dining establishment onsite at the Carlisle Swallow, as well as a fitness center, a sauna, a swimming pool, a Jacuzzi, a spa, a bar, a business center with many conference spaces, and banquet facilities.